This privacy policy details how SARL DU BAILLY uses and protects the information you transmit to us when using the site aparthotel.com.

1. Data controller

The data controller is SARL DU BAILLY, with its registered office located at 18 Rue Jean Moulin, 21300 Chenôve.
Contact: contact@apartehotel.com

2. Collected Data

We collect personal data via:

- The contact form: Last name, first name, e-mail address, telephone number, and the content of your message.
– The reservation system (Thaïs PMS): Identity, contact details, payment information, and stay details.
– Security tools: IP address (via Wordfence and reCAPTCHA v3).

3. Purposes of the processing

Your data is processed for the following purposes:

– Manage and track your reservations using Thaïs PMS.
– Responding to your inquiries via the contact form.
– Website security and fraud prevention (Wordfence).
– Improving your user experience.

4. Recipients of the data

The data collected is intended exclusively for SARL DU BAILLY. Certain technical service providers may have access to this data for the proper functioning of the service:

– Thaïs: For managing reservations.
- OVH: For website and email hosting.

5. Shelf Life

Data is retained for as long as necessary to fulfill the purposes for which it was collected (e.g., the duration of your stay plus accounting requirements, or the time required to process your contact request).

6. Your Rights (GDPR)

In accordance with the GDPR, you have the right to access, correct, delete, and object to the processing of your data. To exercise these rights, please contact us at: contact@apartehotel.com.

7. Safety

We implement rigorous security measures (SSL certificate, Wordfence firewall, reCAPTCHA v3) to protect your data against unauthorized access.

8. Cookies

The Complianz plugin is used to manage your cookie preferences. You can change your settings at any time using the cookie banner on the website.